We use third-party cookies in order to personalize your site experience. See our Privacy Policy.

Dojo

MatrixRates Import/Export

Import and export table shipping rates using CSV spreadsheets. Save time managing shipping rates.

Get started

Bulk shipping rates that just work

Import your custom rates via CSV, set up free shipping rules, and let Shopify handle the rest. No more manually updating delivery options one by one.

  • Turn any CSV into custom delivery options. Bulk updates welcome - because life's too short for manual data entry.

  • Set up free shipping based on price, location, or whatever makes sense for your business. No more wrestling with complex conditions.

  • Change hundreds of rates in seconds. Just update your spreadsheet and hit import. Done.

  • Need to review your rates? Export everything to a spreadsheet and make changes in bulk. Spreadsheet people rejoice.

Shipping made simple , pricing made clear

Simple pricing tiers to grow with your business needs

Free

Free

Perfect for small businesses and startups testing out shipping configurations.

  • Import up to 5 shipping rates
  • Configure up to 5 shipping zones
  • Easy-to-use CSV import templates
  • Basic email support
Get started

$10

/ month (USD) $108 billed yearly

Growth

Designed for growing businesses with moderate shipping complexity

  • Import up to 25 shipping rates
  • Configure up to 10 shipping zones
  • Export capability (5 exports per month)
  • Advanced support with faster response times
Get started

$25

/ month (USD) $270 billed yearly

Scale

Unrestricted shipping management for established Shopify stores.

  • Unlimited shipping rates
  • Unlimited shipping zones
  • Unlimited exports
  • Priority support with dedicated assistance
Get started

Frequently asked questions

Find answers to common questions about MatrixRates Import/Export. If you don't see your question here, feel free to contact our support team for personalised assistance.

What is MatrixRates Import/Export?

MatrixRates Import/Export is a Shopify app that allows you to easily import shipping rates and zones via CSV files, and export your existing shipping configurations. It simplifies the process of setting up and managing complex shipping rules in your Shopify store.

How does the import feature work?

Our app allows you to upload a CSV file containing your shipping rates and zones. The app then automatically creates these configurations in your Shopify store, saving you the time and hassle of manual setup.

Can I export my existing shipping configurations?

Yes! With our Growth and Scale plans, you can export your current shipping zones and rates to CSV files. This makes it easy to back up your configurations or transfer them to another store.

Do I need technical knowledge to use this app?

No technical expertise is required. The app is designed with user-friendly interfaces and provides template CSV files to help you get started quickly.

Is there a free plan available?

Yes, we offer a Free plan that allows you to import up to 5 rates and 5 shipping zones. This is perfect for small businesses or those just getting started with customized shipping.

What's the difference between rates and zones?

Shipping zones are geographic areas where you ship products (like specific countries or regions), while rates define the shipping costs for orders going to those zones. Our app helps you manage both.

Can I upgrade or downgrade my plan later?

Absolutely! You can upgrade or downgrade your plan at any time based on your business needs. Your billing will be adjusted accordingly.

How do I get support if I have questions?

All plans include support. The Free plan comes with basic support, the Growth plan includes advanced support, and the Scale plan offers priority support for faster response times.

Can I use this app with multiple Shopify stores?

Each subscription covers one Shopify store. For multiple stores, you'll need separate subscriptions. Contact us for potential multi-store discounts.

What happens if I exceed my plan limits?

If you reach your plan limits, you'll be notified and given the option to upgrade to a higher tier. Your existing configurations will remain intact.

Is there a limit to how complex my shipping rules can be?

The complexity depends on your plan. The Free and Growth plans have limits on rates and zones, while the Scale plan offers unlimited rates and zones for complex shipping strategies.

Can I import rates from carriers like DPD, Evri, UPS, FedEx, or USPS?

Our app focuses on custom-defined rates rather than direct carrier integration. However, you can import any carrier rates you've calculated and organized in a CSV format.

Do you offer a trial period?

You can start with our Free plan to test the app's functionality. This gives you a risk-free way to experience the app before committing to a paid plan.

How secure is my shipping data?

All data is stored securely within your Shopify environment. We follow strict security protocols and don't share your information with third parties.

Will this app slow down my Shopify store?

No. MatrixRates Import/Export runs entirely outside your Shopify store environment. All import and export processes are handled in the background on our servers, so they won't affect your store's performance or load times in any way.