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Privacy Policy

Last Updated: 03/02/2025

1. Introduction

This privacy policy explains how we process your personal data in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

We are the data controller of your personal information. You can contact us at:

3. Information We Collect

We collect and process the following personal data:

  • Your email address, which we obtain from your session data when you are logged in

4. Lawful Basis for Processing

We process your email address based on:

  • Legitimate interests: To provide you with import/export notifications that are necessary for our service
  • Consent: Where required by law, we will ask for your explicit consent

5. How We Use Your Information

We use your email address only for:

  • Sending notifications when you import data
  • Sending notifications when you export data

We do not use your email address for marketing, analytics, or any other purpose.

6. Data Retention

We keep your email address only for as long as necessary to:

  • Provide our services
  • Comply with UK legal obligations
  • Resolve disputes
  • Enforce our agreements

7. Your Rights Under UK Data Protection Law

Under UK data protection law, you have the following rights:

  • Right to be informed about how we use your data
  • Right of access to your personal data
  • Right to rectification if data is inaccurate or incomplete
  • Right to erasure (also known as 'right to be forgotten')
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision making and profiling

To exercise any of these rights, please contact us using the details provided above.

8. International Data Transfers

We store and process your data within the UK and European Economic Area (EEA). If we need to transfer your data outside the UK or EEA, we will ensure appropriate safeguards are in place as required by UK data protection law.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Secure storage using industry-standard practices
  • Access controls limiting data access to essential personnel
  • Regular security assessments
  • Staff training on data protection

10. Complaints

If you have concerns about how we handle your personal data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO):

  • Website: ico.org.uk
  • Phone: 0303 123 1113
  • Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

11. Changes to This Policy

We may update this privacy policy from time to time. If we make significant changes, we will notify you through the email address you have provided and update the "Last Updated" date at the top of this policy.

12. Cookies

We use only essential session cookies to maintain your login state. These cookies are necessary for the website to function and cannot be switched off in our systems. They do not store any personally identifiable information.